.Five9 (FIVN) has actually been granted the 2024 Aragon Research Study Innovation Award for Artificial Intelligence Contact Centers and named a Forerunner in two Aragon Analysis World reports: AI Agent Platforms in the ICC, 2025, and also Intelligent Call Center, 2025. The business was actually acknowledged as the best calculated merchant in the artificial intelligence Representative Platforms report.At the primary of Five9’s development is their sight for The NEW CX, where Artificial Intelligence Brokers as well as AI-empowered Human being Professionals collaborate to deliver hyper-personalized client adventures. The business recently launched brand-new advancements featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use innovation in market progression and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Research Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Investigation Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Planet: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Investigation Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was likewise named a Forerunner in The Aragon Investigation Entire World for AI Broker Operating Systems in the ICC, 2025 and Aragon Analysis Globe for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX System, has actually been actually named a champion of the 2024 Aragon Research Advancement Honor for AI Call Centers. Furthermore, Five9 has actually been actually called a Leader in two Aragon Study World documents: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. This acknowledgment from Aragon Analysis emphasizes Five9’s setting as a forerunner in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 file jobs Five9 as one of the most
important provider ranked in
the report, identifying Five9 s critical vision for AI-driven development in CX. At the primary of this advancement is actually Five9’s outlook for The brand new CX where Artificial Intelligence Representatives as well as AI-empowered Human Representatives team up to deliver hyper-personalized, uncomplicated consumer knowledge. Through enabling companies to provide transformative consumer communications while minimizing prices as well as strengthening efficiency, Five9 is setting brand-new specifications for AI-powered services in the contact facility sector.
AI is foundational for developing phenomenal customer experiences, as well as we are honored to be pinpointed by AragonAnalysis as impressive for our efforts to drive the smart get in touch with center onward, said Jonathan Rosenberg, Principal Modern Technology Police Officer and Director of Artificial Intelligence, Five9. Our concentration has been actually, as well as will remain to be, aiding organizations supply those adventures with easy-to-use devices and also capacities. With each brand-new advancement, our team take a breakthrough for both Five9 and for the market overall.
The Aragon Research study Development honor pinpoints companies leveraging ideal use modern technology to not only adapt as markets change, however to proactively interrupt and update just how their markets will definitely grow. Five9 was officially presented along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation awards ceremony.Five9’s devotion to innovation, specifically its sight for mixing AI Representatives and also AI-empowered Human Brokers, is actually specifying a brand-new standard for exactly how businesses can easily supply hyper-personalized and seamless consumer experiences, said Jim Lundy, Founder, Chief Executive Officer as well as Lead Professional, Aragon Analysis. This honor and also file identification improves Five9’s commitment to providing AI advancements for CX.
Earlier this year, the provider introduced brand-new innovations, consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Brokers, that completely transform the way companies move toward CX, steering better results for each consumers and brokers. Regarding Five9. The Five9 Smart CX System, powered by Five9 Brilliant AI, provides a thorough room of solutions to power AI-elevated customer experiences that deliver far better service end results as well as Deliver Delight to CX.
Our unified cloud-native offering enables hyper-personalized consumer expertises and also more encouraged staff members, creating every consumer communication more connected, easy, and also individual. Depended on through 2,500 +consumers and 1,400+ partners around the world, Five9 brings together the energy of AI, our platform, as well as our folks to steer AI-elevated CX.To read more, browse through www.five9.com. Interact along with our team @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Rights Booked.
The identity of an Aragon Analysis award winner is not a promotion through Aragon Research study of any vendor, product, or service. Sight resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What major honors carried out Five9( FIVN) win in 2024 coming from Aragon Study? Five9 won the 2024 Aragon Analysis Advancement Award for Artificial Intelligence Call Centers and was actually named an Innovator in 2 Aragon Research study Globe reports: AI Agent Platforms in the ICC, 2025, and Intelligent Contact Center, 2025.
What new AI products did Five9( FIVN) introduce in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Brokers to change consumer experience administration.Exactly how performs Five9’s( FIVN )BRAND-NEW CX sight effect client service? Five9’s NEW CX sight combines AI Professionals with AI-empowered Individual Agents to supply hyper-personalized, uncomplicated customeradventures while lessening costs and also improving productivity.
What was Five9’s( FIVN) strategic position in the Aragon Analysis Globe 2025 record? Five9was positioned as the best strategic merchant in the artificial intelligence Representative Platforms in the ICC, 2025 report, acknowledging their tactical sight for AI-driven innovation in CX. When carried out Five9( FIVN) obtain the AragonResearch Study Advancement
Award
?
Five9 was actually formally introduced along with the award on December 10, 2024, at the Aragon Transform 2024 honors event.